Switching costs time, not just money — mostly the time it takes to rebuild your subscriber list column by column. Peak Campaign's importer already knows the shape of a Mailchimp or Constant Contact export, so it does that part for you.
This is the actual import flow in the product today — not a mockup of one.
Download a CSV from your current platform — the standard subscriber export any ESP gives you.
Generic CSV, Mailchimp export, or Constant Contact export. Each one already knows which columns to expect.
Optionally drop everyone straight into a list. Your file uploads and processes in batches with a live row count.
Imported, updated, skipped-invalid, and skipped-duplicate counts — not just a spinner that disappears.
Every preset always catches the email address — the one column an import can't work without. These two go further and pick up the fields each platform exports.
We don't have a dedicated preset for every platform yet — Mailchimp and Constant Contact are the two built so far. Generic CSV isn't a lesser fallback bolted on for everyone else: it auto-detects any email/name column by header name, so a Campaign Monitor export, a spreadsheet you maintain by hand, or anything else with an email column imports the same way. You just won't get the extra field auto-mapping the two named presets get — those still land as custom fields, named after their own column headers, nothing is dropped.
Real subscriber lists have typos, duplicates, and gaps. Here's exactly what the importer does with them, not a glossed-over "we handle it."
Every row is checked before anything is written. A malformed address is skipped and counted, with a reason, so the summary tells you exactly how many and why — not just a smaller final number.
If the same address appears twice in one upload, only the first is imported and the rest are counted as skipped duplicates — your list doesn't end up with the same person twice.
If an address is already a subscriber, a second import merges in the new fields it brings and updates the name if supplied — it never clears a field just because this file didn't include it.
Sign up, pick your format, and upload the same export file you already have sitting on your desktop.